Privacy Policy & Data Governance

1. Scope & Purpose

Vimal Spices operates this commercial product catalog and digital procurement platform to present our AGMARK-graded ground spices, blended seasonings, and commercial bulk milling lines, as well as to facilitate direct business-to-business (B2B) trade communications. This policy sets forth our standards for managing personal and business data gathered via our website, interactive trade desk, and communication channels.

2. Information We Collect

We only collect information directly provided by users or required for technical site operation:

• Direct Trade Inquiries: Contact person name, business or entity name, mobile/WhatsApp phone number, email address, trade category (Wholesale, Catering, Institutional, Retail), and specific spice volume requirements.
• Community Reviews & Feedback: Name or buyer initials, purchased spice products, numerical star ratings, and voluntary sensory impressions submitted to our milling desk.
• Technical Site Telemetry: Essential session cookies and local storage tokens strictly used to preserve user cookie preferences and interface rendering states.

3. Use of Personal & Business Data

Information gathered is processed under legitimate commercial interests and explicit user consent for:

• Responding to wholesale, distributorship, and customized bulk spice milling inquiries.
• Generating commercial quotations, proforma estimates, and statutory tax invoices.
• Coordinating scheduled freight dispatches across Maharashtra, Gujarat, and regional transport routes.
• Displaying verified, anonymous product feedback within our public community trust board.

4. Data Storage & Third-Party Services

To maintain high availability and direct communication workflows, specific integrations are utilized:

5. Cookie Governance & Local Storage

Our platform does not deploy invasive tracking pixels or cross-site tracking beacons. We utilize minimal client-side storage (`localStorage`) strictly to record cookie preference decisions (`all`, `necessary`, or `rejected`) so that user consent choices persist across sessions without repeated banner prompts.

6. Statutory Record Retention

Commercial transaction records, statutory taxation details (GSTIN: 27AGFPJ4647K1Z3), and dispatch records are retained in compliance with the Food Safety and Standards Authority of India (FSSAI Lic. No. 11516030000762) and applicable Indian commercial law for statutory auditing purposes.

7. Data Principal Rights & Grievance Redressal Officer

In accordance with Sections 8(10), 11, 12, and 13 of India's Digital Personal Data Protection Act (DPDP Act, 2023), buyers, commercial partners, and website visitors hold statutory rights regarding their personal data:

• Right of Access & Summary: Request an itemized summary of personal data held and active processing purposes.
• Right to Correction & Erasure: Rectify inaccurate contact details or request irreversible deletion of trade inquiry information no longer mandated for statutory FSSAI or GST auditing.
• Right of Grievance Redressal: Direct statutory grievances or data inquiries to our designated compliance desk.

8. Protection of Children’s Personal Data

Vimal Spices is a commercial spice manufacturer and bulk B2B procurement platform. In strict compliance with Section 9 of the DPDP Act (2023), our website does not target, market to, or knowingly solicit or process personal data of individuals under eighteen (18) years of age. Any submission identified as originating from a minor will be purged immediately upon notice.